If your prescribed medication is out of stock, here are the steps you should take:
- Contact the Pharmacy: Ask if they can check other locations or suggest when the medication might be back in stock.
- Ask for Alternative Brands or Generic Medication: Some medications may have generic versions or alternative brands that contain the same active ingredients. Ask the pharmacist if a substitution is available. Confirm with your doctor if switching is appropriate.
- Contact our Clinic: If no alternatives are available, contact our clinic via Phone or via Live Chat. Our reception team will pass on your message to your Doctor. Your Doctor may prescribe a different medication or offer advice on managing the situation until your medication is available.
- Check Online Pharmacies: Some online pharmacies may carry the medication if local stores do not. Ensure the pharmacy is reputable and adheres to local regulations.
- Discuss Medication Supply with Your Doctor: If you frequently face shortages, talk to your doctor about possibly prescribing a larger supply or a different medication that may be easier to obtain.
- Set Up Reminders: Consider setting reminders for refilling your medication in advance to avoid running out during potential stock shortages.
Make sure to reach out to us if you need assistance coordinating with your prescribing Psychiatrist or Paediatrician for medication alternatives.